Official mrc88 Privacy Policy

Protecting Your Personal Information at mrc88

Q: Can I request my personal data be deleted?

Yes, you can submit a data deletion request by email to support@mrc88.one or via live chat. However, some data may need to be retained to meet legal or licensing requirements, or to resolve any pending transactions. We will inform you of any data that cannot be deleted and the reasons why.

mrc88 is committed to protecting the privacy of every member. This policy explains exactly what information we collect, its purpose, and your rights as a user of our platform.

Effective: 1 January 2026 Malay & English 256-bit SSL Encryption

Our Privacy Commitment

Six Core Principles of mrc88 Data Protection

Every decision about member data is guided by these principles — not merely legal compliance, but genuine responsibility to your trust.

Purpose-Based Collection

We only collect information that is genuinely needed to operate your account, process transactions and ensure platform security. No excessive data collection.

Not Sold to Third Parties

Your personal information is not sold, rented or shared with any third party for marketing purposes without your explicit consent.

Continuous Encryption

All data is transmitted via 256-bit SSL connections and stored on servers protected by multiple security layers. Your financial data is always encrypted.

Control in Your Hands

You have the right to access, correct and delete your personal information at any time through your account or by contacting our customer support.

Licensing Compliance

mrc88 operates under an international licence. Our privacy policy is structured in line with those licensing requirements, ensuring recognised data management standards.

Communication Control

You can choose whether or not to receive promotional communications from us. Every promotional email includes a clear unsubscribe option.

This Privacy Policy was last updated on 1 January 2026. Continued use of the mrc88 platform after this date means you accept the updated terms.

Introduction and Scope of This Policy

This Privacy Policy is published by mrc88 ("we", "platform", "this website") and applies to all users who access or register an account at mrc88.one. By using our services, you agree to the collection and use of information as described in this document.

This policy covers all information we collect through the website, mobile applications, email communications and interactions with our customer support team. If you are under 21 years of age, you are not permitted to use mrc88 services and should not provide any personal information to us.

This document is written in Malay as our official language of communication to Malaysian members. Translated versions in other languages are for reference only — the Malay version is definitive in the event of any discrepancy.

Personal Information We Collect

In the course of providing services to you, mrc88 collects various types of information. This collection occurs directly from you or automatically when you use our platform.

Information you provide directly:

Full name as per identity card (MyKad) or passport
Date of birth (for age verification — minimum age 21)
Email address and mobile number
Account password in encrypted format
E-wallet information (Touch 'n Go eWallet, DuitNow number) and bank account details for deposits and withdrawals
Identity verification documents requested during the KYC process

Information collected automatically:

IP address and general location information
Device type, operating system and browser version
Game session records, bets and transaction history
Website usage data via cookies and similar technologies

Purpose of Using Personal Information

mrc88 uses your personal information for the following purposes only:

Account management — registration, identity verification and maintenance of your account
Financial processing — processing deposits via DuitNow, Touch 'n Go eWallet, FPX and cryptocurrency (USDT, BTC, ETH), and withdrawals within 5–30 minutes
Platform security — detecting fraud, multiple account usage and suspicious activity
Legal compliance — meeting international licensing requirements and anti-money laundering obligations
Customer support — handling enquiries and complaints via live chat and email 24/7
Service communications — sending transaction notifications, security updates and important account information
Platform improvement — analysing usage patterns to enhance the mrc88 user experience

We do not use your data for advertising profiles sold to external advertisers or for any purpose not listed above.

Sharing Information with Third Parties

mrc88 does not sell your personal information. However, in certain circumstances, limited sharing with carefully selected third parties is necessary to operate the platform:

Payment processors — e-wallet providers, FPX gateways and cryptocurrency platforms required to carry out your financial transactions
Technical service providers — hosting providers, fraud detection systems and security vendors bound by strict confidentiality agreements
Statutory authorities — where required by law, court order or valid licensing requirements
Game providers — game session information needed to process your results and winnings

All third parties that receive your data are required to comply with security standards equivalent to ours. Such sharing is limited to the necessary scope only.

Cookies and Tracking Technologies

mrc88 uses cookies and similar technologies to recognise your login session, store language and display preferences, and ensure the platform functions correctly. These cookies are not used to track your activity on other websites.

There are two categories of cookies we use:

Essential cookies — required for the platform to function. Without these cookies, logins and transactions cannot be processed. These cookies cannot be disabled.
Analytical cookies — help us understand how users interact with the platform for improvement purposes. You can choose to disable these cookies through your browser settings.

Most modern web browsers allow you to manage or delete cookies through settings. Please refer to your browser's help documentation for more information.

Data Security and Storage

We implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss or disclosure:

256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
Passwords stored in hashed format that cannot be decrypted
Tiered access controls — only authorised staff can access sensitive data
Continuous monitoring for suspicious activity or intrusion attempts
Regular security audits by independent external parties

Your data is stored for as long as necessary to fulfil the purposes stated in this policy and to comply with legal and licensing requirements. Once the retention period ends, data will be securely deleted.

Cross-Border Data Transfers

As mrc88 operates under an international licence, some of your data may be processed or stored on servers located outside Malaysia. However, such data transfers are only made to destinations with adequate data protection and bound by contractual agreements that protect your privacy rights.

By registering and using mrc88, you consent to such data transfers as required to deliver services to you.

Children's Privacy and Age Restriction

The mrc88 platform is for users aged 21 and above only. We do not knowingly collect personal information from individuals below that age. If we find that an account has been opened by someone under 21, the account will be closed immediately and any funds will be returned in accordance with established procedures.

Parents or guardians who find that their child has registered an account at mrc88 may contact our customer support team immediately via live chat or email at [email protected].

Contact Us About Privacy

For any enquiries, complaints or requests regarding your privacy, please contact our data protection team:

E-mail: [email protected]
Live chat: available 24/7 in Malay and English through your account
Response time: we aim to respond to all privacy-related enquiries within a reasonable time

We encourage you to contact us first before filing a complaint with an external authority, as most issues can be resolved directly and more quickly.

Policy Contents

Need Help?

Our support team is available 24/7 in Malay and English.

mrc88 services are for users aged 21 and above only. Gamble responsibly.

Your Rights as an mrc88 Member

We recognise that your personal data belongs to you. Below are the rights you can exercise at any time.

Right of Access

Request a copy of all personal information we hold about you.

Right of Rectification

Correct any inaccurate or incomplete information in your account.

Right of Erasure

Request deletion of your personal data, subject to applicable legal obligations.

Right to Object

Object to the processing of your data for certain purposes, including direct marketing.

FAQ

Questions About mrc88's Privacy Policy

Answers to the most frequently asked questions about your privacy and data security.

During registration, you need to provide your full name, date of birth, mobile number, email address and password. To verify your identity (KYC process) for withdrawal purposes, we may require a copy of your MyKad or passport. All this information is used solely to manage your account and process your transactions.

No. mrc88 does not sell, rent or commercialise your personal information to any third party for marketing or commercial purposes. Data sharing only occurs with payment processors, technical service providers and statutory authorities when required by law — and in all such cases, sharing is limited to only the necessary information.

Yes, you can submit a data deletion request by email to [email protected] or via live chat. However, some data may need to be retained to meet legal or licensing requirements, or to resolve any pending transactions. We will inform you of any data that cannot be deleted and the reasons why.

mrc88 uses 256-bit SSL encryption for all data transmissions. Your bank account and e-wallet information is stored in encrypted form and is only used to process transactions you have authorised. We do not store your full credit card details or e-wallet passwords — only the information needed to initiate fund transfers.

When you close your mrc88 account, we will delete or anonymise your personal data within a reasonable period, except for data that must be retained to comply with legal or licensing obligations. Financial transaction records, for example, may need to be kept for a certain period in accordance with our international licensing requirements.

Every promotional email from mrc88 includes an unsubscribe link at the bottom. You can also change your communication preferences through your account settings or by contacting our customer support team via live chat or email. Please note that even after unsubscribing, we will still send transaction notifications and security emails related to your account.

Ready to Join mrc88?

We prioritise your security and privacy in every aspect of our service. Register an account today, enjoy a 100% welcome bonus of up to RM888, and start playing with confidence.

Your data is protected with 256-bit SSL encryption at all times