mrc88 Terms and Conditions of Use

1 Acceptance of Terms

By clicking the "Register" or "Log In" button, or by using the mrc88 platform in any other way, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions, the Privacy Policy, and all other guidelines published from time to time by mrc88.

mrc88 reserves the right to update or modify these Terms and Conditions at any time. Notice of changes will be provided via the platform or your registered email. Continued use of the platform after any changes are published will be considered acceptance of the updated terms.

2 User Eligibility

To register and use the mrc88 services, you must meet the following requirements at all times:

• Be at least 21 years of age on the date of registration and throughout your use of the platform.
• Be an individual registering in your own name and not on behalf of any third party.
• Not be declared ineligible by any relevant authority to use online gambling services.
• Not be enrolled in a self-exclusion programme or have applied for account limits through any responsible gambling programme.
• Be acting in a personal capacity and not as an agent for any third party.

mrc88 reserves the right to verify user eligibility at any time. Users who fail to meet these eligibility requirements or who provide false information will have their accounts suspended or closed immediately, and any funds in the account may be forfeited.

3 Account Registration

Each user is only permitted to register and maintain one (1) active account with mrc88. Opening multiple accounts by the same individual, whether using different names, email addresses, phone numbers or payment details, is strictly prohibited.

During the registration process, you are required to provide accurate, complete and current information. The information required includes:

• Full name as shown on your identification document (MyKad or official document)
• A valid and active email address
• A Malaysian mobile number registered in your name
• Your exact date of birth

mrc88 reserves the right to request identity verification (KYC) at any time, including a copy of your MyKad, proof of address or other supporting documents. Users who refuse to comply with this verification process may face withdrawal restrictions or account closure.

You are solely responsible for keeping your account username and password confidential. Any activity that occurs through your account will be treated as your own actions. Please notify mrc88 immediately if you suspect your account has been accessed without authorisation.

4 Deposits and Payments

mrc88 accepts deposits via payment methods supported by the platform, including Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency (USDT, BTC, ETH). The minimum deposit is RM20 per transaction.

Successful deposits will be credited to your account immediately or within a reasonable time depending on the payment method chosen. If your deposit has not been credited after the expected period, please contact our customer support.

• Deposits must come from a payment method registered in your own name.
• mrc88 reserves the right to reject or freeze deposits suspected of involving illegal activity or fraud.
• Any fees charged by third-party payment providers are the responsibility of the user.
• mrc88 does not accept deposits from third parties on behalf of users.

5 Withdrawals

The minimum withdrawal is RM100 per request. Approved withdrawals will be processed within 5–30 minutes to the payment method chosen by the user.

The following withdrawal conditions apply:

• Users must have completed all wagering requirements associated with any bonus received before a withdrawal is approved.
• Full identity verification (KYC) may be required before the first withdrawal or for withdrawals exceeding a certain amount.
• mrc88 reserves the right to carry out security checks on any withdrawal request. These checks will not take longer than necessary.
• Withdrawals to a method different from the original deposit method may require additional documentation.

If your withdrawal is declined or delayed, the mrc88 customer support team can be reached via live chat in your account for further clarification and assistance.

6 Bonus and Promotion Terms

mrc88 offers various promotions from time to time. Each promotion is subject to specific conditions stated on the relevant promotions page. For the welcome bonus:

General conditions that apply to all mrc88 bonuses and promotions:

• Only one bonus may be active at a time unless stated otherwise.
• mrc88 reserves the right to cancel a bonus or any winnings obtained from a bonus if misuse or fraud is detected.
• Bonuses cannot be transferred, converted to cash or given to another user.
• Any attempt to abuse the bonus system, including placing bets on both sides of a market to fulfil wagering requirements, will result in the cancellation of the bonus.
• mrc88 reserves the right to modify or withdraw any promotion at any time without prior notice.

7 Game Rules

All games available on the mrc88 platform, including slots, live casino, sports betting, jackpot games and other options, are subject to their respective rules. Users are responsible for understanding the rules of each game before playing.

• The outcome of each game is final and cannot be disputed unless a technical error can be demonstrated.
• If a technical disruption occurs, unsettled bets may be cancelled and the funds returned to the user's account.
• mrc88 is not responsible for losses caused by internet connectivity issues on the user's end.
• The minimum and maximum bet amounts for each game are as specified within that game's interface.

For sports bets, the odds displayed at the time the bet is placed are the odds used to calculate the payout, unless the bet is cancelled due to technical or operational reasons as defined in the relevant sports rules.

8 Prohibited Conduct

The following activities are strictly prohibited on the mrc88 platform and may result in immediate account closure:

• Opening or using multiple accounts (multi-accounting)
• Money laundering or any other unlawful financial activity
• Attempting to hack, attack or disrupt the platform's systems
• Using automated software, bots or third-party tools to play or bet
• Colluding with other players to manipulate game outcomes
• Abusing the bonus system, including bonus arbitrage
• Making false claims or providing misleading information to the support team
• Any conduct that violates applicable laws

9 Account Closure and Restriction

mrc88 reserves the right to suspend, restrict or close any user account at any time and for the following reasons:

• The user violates any provision of these Terms and Conditions
• Identity verification fails or the information provided is inaccurate
• The user is involved in activities listed under Clause 8
• A request from a legal or regulatory authority
• A self-exclusion request submitted by the user on responsible gambling grounds

Users may also close their own account at any time by contacting customer support. Any valid balance in the account will be returned after review, subject to applicable bonus terms.

10 Limitation of Liability

mrc88 provides this platform on an "as is" basis. To the extent permitted by law, mrc88 is not liable for:

• Any financial loss incurred through use of the platform, including betting losses
• Disruptions, delays or technical failures beyond the platform's control
• Indirect, consequential or punitive losses
• Actions of third parties including payment providers or game providers

mrc88's maximum liability to a user for any claim is limited to the total amount deposited by the user in the 30 days preceding that claim.

11 Data Protection

mrc88 respects user privacy and handles personal information in accordance with the platform's Privacy Policy, which can be found on the Privacy Policy page. By accepting these Terms and Conditions, you also agree to the terms in that Privacy Policy.

Personal information collected is used solely for the purposes of service delivery, identity verification, legal compliance and improving the user experience. mrc88 does not sell or share your personal information with third parties for marketing purposes without your consent.

12 Responsible Gambling

mrc88 is committed to responsible gambling. The platform provides account management tools to help users maintain control over their gambling activity, including options to set deposit limits, session time limits and self-exclusion programmes.

Users who are concerned about their own gambling habits or those of someone they know are encouraged to contact mrc88 customer support for more information on available help resources. For a full guide on responsible gambling, please visit our Responsible Gambling page.

13 Applicable Law

These Terms and Conditions and any disputes arising from or in connection with the use of the mrc88 platform shall be interpreted and governed in accordance with the laws applicable to the international licence under which mrc88 operates.

Users are solely responsible for ensuring that their use of mrc88's services is lawful in the jurisdiction where they are located. mrc88 makes no representation that this platform is legal or suitable for use in all jurisdictions.

Any dispute between a user and mrc88 shall first be resolved through negotiation. Should negotiation fail, the dispute will be referred to binding arbitration under the procedures set by the relevant licensing body.

14 Amendments to Terms

mrc88 reserves the right to modify, add to or remove any part of these Terms and Conditions at any time at our discretion. Material amendments will be communicated to users via the platform or their registered email at least seven (7) days before they take effect, unless changes are required immediately for security or legal reasons.

The latest version of these Terms and Conditions is always available on the mrc88 website. The "Last Updated" date at the top of this document indicates when the most recent amendment was made. Continued use of the platform after any amendment takes effect constitutes acceptance of the amended terms.

If you have any questions about these Terms and Conditions, please contact the mrc88 customer support team via live chat or email at [email protected].